Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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The Round-Up: Maryland is Changing the Rules for Debt Collectors
23 November 2011
Debt Collector Arrested for Posing as Sheriff Deputy
22 November 2011
Even the Dictionary Hates Debt Collectors
21 November 2011
The Round-Up: NCO wants grant for hiring at Rockford call center
21 November 2011
Weekly Wrap-Up Podcast - Week of November 14
20 November 2011
Court Ruling Favors Debt Collector; Provides Some Direction on "Harassment"
18 November 2011
Marcus Bachmann Makes Personal Collection Call
18 November 2011
NARCA Urges Supreme Court to Reject "Meaningful Involvement" Doctrine
17 November 2011
FDCPA Lawsuits Fall Slightly in Second Half of October
17 November 2011
The Round-Up: Debt Collector Banned in Colorado
17 November 2011
Phillips & Cohen Associates to Host Live Webinar on Deceased Debt Collection
16 November 2011
Nexidia Holding Webinar to Help Collections Agencies Comply with New Regulations
15 November 2011
NoLA District Attorney May Get $300k from Collection Lawsuit Against Gambler
14 November 2011
Weekly Wrap-Up Podcast - Week of November 7
12 November 2011
Doing it Wrong: Debt Collector Becomes Sex Collector, Says ABC 24
11 November 2011
CFPB Plans to Provide Early Warning of Possible Enforcement Actions
9 November 2011
Collection Agency Makes $4.3 Million Debt Cancellation Deal with State Enforcement Office
9 November 2011
Weekly Wrap-Up Podcast - Week of October 31
5 November 2011
The Round-Up: State Freezes Collection Suits; Jobs Available for Collectors
3 November 2011
Compliance with FTC Policy Causes FDCPA Class Action Lawsuit
3 November 2011
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