Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Asset Acceptance Income Slips in Q3, Closes Office, Updates on FTC Action
2 November 2011
FDCPA Lawsuits Fall Back to Normal; Approach 10,000 for the Year
2 November 2011
Setting the Record Straight: Bad Local Press for Collection Agencies
2 November 2011
State Suspends ARM Firm's License; Company Responds
1 November 2011
Congressional Committee to Hear TCPA Reform Legislation
31 October 2011
Debt Buyer Cavalry Responds to State Action; Vows to Defend
30 October 2011
Weekly Wrap-Up Podcast - Week of October 24
30 October 2011
Debt Buyer Barred from Collection Activities in West Virginia
28 October 2011
Encore Capital Discloses Another State Investigation as Profits Rise in Q3
27 October 2011
FTC, U.S. District Court Shutter West Coast Debt Collection Operation
26 October 2011
Judge Rules for Collectors in Unauthorized Charge FDCPA Case
26 October 2011
Presidential Executive Order to Cap Student Loan Payments in 2012
26 October 2011
Massachusetts Set to Overrule Past Foreclosures; Harbinger for ARM Industry?
25 October 2011
CFPB Releases First Version of Supervision and Examination Manual
24 October 2011
Regulator Praises Turnaround at Collection Agency it Targeted
21 October 2011
State Agency Publishes New Rules for Debt Collectors
20 October 2011
The Most Overlooked Collection Letter Violation
19 October 2011
UK Regulator Warns Debt Collectors on Using Social Media
19 October 2011
Former President of Scam Collection Agency Files for Personal Bankruptcy, Pleads Fifth
17 October 2011
FTC Targets Credit Repair Firm that Lied to Consumers and Bureaus
14 October 2011
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