Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Supreme Court Hears Credit Card Arbitration Case
12 October 2011
AUDIO: Hear the Week's Top Stories - Week of October 3
8 October 2011
State Targets Eight Collection Agencies Over Hiring, Accounting Practices
7 October 2011
Debtors to Get More Protection from Collection Under New Regulator
6 October 2011
FTC Shuts Down Debt Collection Agency
3 October 2011
Will Operation Twist Improve Recoveries for US ARM Companies?
30 September 2011
FDCPA Lawsuits Spike in First Half of September
29 September 2011
Credit Card Collectors on the Front Lines of Consumer Litigation
29 September 2011
Indictment Coming Soon in Indonesian Debt Collection Death Case
27 September 2011
Legislation to Modernize the TCPA Introduced in U.S. House
22 September 2011
Maryland Courts Latest to Require More Documentation from Debt Buyers
22 September 2011
NFCC Requests Regulation of Fair Share; Credit Card Issuers to Pay More
22 September 2011
Obama Proposal Loosens Restrictions on Cell Phone Calls for Debt Collection
20 September 2011
Credit Card Collections: Preparing for the Storm on the Horizon
19 September 2011
Reporting Credit Card Delinquencies: 10 Red Flags to Watch For
16 September 2011
Three Strategies for Debt Collectors Defending FDCPA Class Actions
13 September 2011
FDCPA Lawsuits Filed by Consumers Continue to Decline in August
13 September 2011
FTC Action Halts Tactics of Payday Lending Operation that Attempted to Garnish Consumers' Paychecks
13 September 2011
Industry Compliance Growing Topic at Regional Collections Conferences
12 September 2011
Debt Buyer Settles Large Class Action Suit
11 September 2011
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