Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Doing it Wrong with Clip Art
9 September 2011
Second Guilty Plea Entered in California Scam Debt Collection Case
8 September 2011
Talent Agency Barred from Collecting and Garnishing, Put in Year-Long Timeout
7 September 2011
Questioning and Taking a Cue from Bill Bartmann's Motives
2 September 2011
FTC Returns $2 Million to Payday Loan Applicants Tricked into Buying Prepaid Debit Cards
1 September 2011
Third Party Debt Collection in a Virtual Environment
29 August 2011
FDCPA Lawsuits Fall Slightly in First Half of August
29 August 2011
BofA $5 million Collection Arbitration Settlement May Impact the ARM Industry
26 August 2011
State AG Strikes Again: $300,000 from Debt Collector and Payday Lender
25 August 2011
Bill Bartmann Takes Debt Collection Abuse Campaign to Minnesota
25 August 2011
FTC Permanently Halts Operation that Allegedly Made Bogus Claims about Eliminating Consumer Debt
25 August 2011
FDCPA Round Robin: Voices in the Collections Industry Weigh in on Proposed FDCPA Changes
23 August 2011
Collection Litigation: Bruising Bricks or Building Blocks of Success?
19 August 2011
DAKCS Software Systems Introduces New Hybrid, Usage Based, Cell Phone Scrub Solution
17 August 2011
Scam Collection Agency on the Hook for $10 Million -- If Anyone Can Find Them
16 August 2011
Encore Capital Wins Approval of $5.2 million Settlement
13 August 2011
Consumers Still Complaining: 2010 Consumer Complaint Survey Report Released
11 August 2011
Free Webinar to Examine Call Compliance for the Debt Collection Industry
8 August 2011
State Attorney General Warns of Debt Collection Scam
5 August 2011
State AG Settles with Debt Collectors Over Licensing
4 August 2011
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