Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics

WebRecon LLC Launches Exclusive State & local Lawsuit Database

3 December 2009

NARCA Files Amicus Brief to Uphold FDCPA "bona fide error" Defense

2 December 2009

Understanding the Shift Toward Consumers in the ARM Legal Landscape

2 December 2009

Bernanke Warns Against Removing Powers from Fed

1 December 2009

State Goes After Two Collection Agencies Over Identity Theft

30 November 2009

ARM Industry Trade Groups Weigh in on Debt Buyer Sentencing

24 November 2009

FDCPA and Other Consumer Rights Lawsuit Statistics, November 1-15, 2009

23 November 2009

Rebuilding America...One Credit Score at a Time

20 November 2009

House Panel Approves Fed Audits, Carves Small Banks Out of Reform Fees

20 November 2009

TASC: FTC Proposal Would Hurt Finance Industry

20 November 2009

Senate Gets Its Own Version of Financial Reform Bill

18 November 2009

State AG Sues 17 Internet Payday Lenders and Collection Agencies

18 November 2009

Former Debt Buyer Sentenced to Six Years in Prison for Fraud

17 November 2009

Changes to New Brunswick Collections

16 November 2009

FDCPA and Other Consumer Rights Lawsuit Statistics

10 November 2009

ACA Defends Self-Regulatory Proposal for Debt Collection Industry

9 November 2009

As the Health Care Debate Rages On, Health Savings Accounts (HSAs) Continue to Gain in Popularity

6 November 2009

Debt Purchasing Takes Center Stage at ACA International Fall Forum

6 November 2009

ACA International Board Halts Plans for Self Regulation in Collection Industry

5 November 2009

Comtech Systems Partners with Service Exchange Network On Debt Collection Process Serving

4 November 2009