Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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3 November 2009

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FTC Joins Justice Department in Brief Regarding FDCPA Supreme Court Case

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22 October 2009

Government Report Recommends Significant Changes to FDCPA

22 October 2009

ACA International Guide to State Collection Laws Now Available Online

21 October 2009

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Another Circuit Court Ruling Complicates Answering Machine Use in Debt Collection

20 October 2009

NY Attorney General Wins $200,000 Suit Against Debt Settlement Firm

16 October 2009

ARM Professionals Look For Cost Containment in Health Care Reform

16 October 2009

AP Details Growth of State ARM Regulation and Consumer Woes

15 October 2009

Federal Ruling Against Law Firm Sets New Precedent for Debt Collection Letters

14 October 2009

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13 October 2009

ACA Holds Successful Washington, D.C. Fly-In

13 October 2009

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