Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Collection Agency Settles Class-Action Lawsuit for $2.55 million
4 November 2009
State Launching Major Crackdown on Debt Collectors
3 November 2009
FTC Extends Enforcement Deadline for Identity Theft Red Flags Rule
2 November 2009
Removing Antitrust Exemption Will Have Little Impact on Health Insurers
29 October 2009
FTC Joins Justice Department in Brief Regarding FDCPA Supreme Court Case
27 October 2009
Analyzing the GAO Recommendations for FDCPA Reform
26 October 2009
FDCPA and Other Consumer Rights Lawsuit Statistics, October 1-15, 2009
22 October 2009
Government Report Recommends Significant Changes to FDCPA
22 October 2009
ACA International Guide to State Collection Laws Now Available Online
21 October 2009
CFPA Debated in Committee this Week; Experts Weigh In on ARM Impact
21 October 2009
Another Circuit Court Ruling Complicates Answering Machine Use in Debt Collection
20 October 2009
NY Attorney General Wins $200,000 Suit Against Debt Settlement Firm
16 October 2009
ARM Professionals Look For Cost Containment in Health Care Reform
16 October 2009
AP Details Growth of State ARM Regulation and Consumer Woes
15 October 2009
Federal Ruling Against Law Firm Sets New Precedent for Debt Collection Letters
14 October 2009
Eric M. Berman, P.C., Forms Joint Venture with New York Law Firm To Expand Collection and Client Service Capabilities
13 October 2009
ACA Holds Successful Washington, D.C. Fly-In
13 October 2009
Columbia Financial International and Ozols Business Group form Marketing Partnership Targeting the Credit and Debt Collection Industry
12 October 2009
Convoke Systems Announces Answer to Regulations Pertaining to Incomplete Media and Other Issues Facing Debt Buyers
12 October 2009
Restrictive Debt Collection Language in Reform Bill Targets Hospitals, Not Debt Collectors
9 October 2009