Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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ACA Chief Tells Senate: Don't Apply FDCPA to Hospitals
2 November 2007
Telemarketing Not Popular with Scam Artists: FTC
1 November 2007
Smoke ?em if You got ?em
31 October 2007
FTC Vows to Keep Numbers on Do-Not-Call List
25 October 2007
Lawmakers Ponder Nevada Foreclosure Crisis
23 October 2007
ACA Seeks to Update Fed Rules on Contacts, Messages and Oversight
16 October 2007
At Least Everyone Argued Well
12 October 2007
Inconclusive Close for FTC Workshop
12 October 2007
Courts Could See Uniform Account Info in Mass.
12 October 2007
Collectors, Consumers Disconnect at FTC Workshop
11 October 2007
House Votes to Kill IRS Collection Program; Veto Threatened
11 October 2007
FTC Rules Agencies Can Put It In Writing
10 October 2007
Mixed View of Industry by FTC Chief at Workshop
10 October 2007
Another Call to Arms
9 October 2007
House Set for Vote on IRS Private Collection Bill
9 October 2007
Two Collection Agencies Resign from Buffalo BBB
4 October 2007
FTC Goes After 'Debt Reduction' Companies
4 October 2007
Illinois AG Turns Eye on Hospital Charity Care
4 October 2007
American Express CEO Wants More Information for Card Consumers
4 October 2007
Retail Federation Seeks Changes to PCI Rules
4 October 2007
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