Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics

Canadian Collection Agency Loses Appeal Case Against Consumer

24 April 2007

NY Sues One School, Settles with Four in Student Loan Probe

20 April 2007

New York Brings Other States Into Student Loan Probe

18 April 2007

State Holds Hearing on Tightening Credit Card Lending Practices

17 April 2007

State Passes Law Excluding Collectors from Dual-Consent Recordings

17 April 2007

Consumer Groups Call for Bankruptcy Reform Amid Subprime Meltdown

13 April 2007

From Foti to Davis: Third Party Disclosures in the Answering Machine Age

12 April 2007

Sallie Mae Settles with NY AG in Student Loan Probe; to Pay $2 million

12 April 2007

Credit Freeze Law to be Passed in State

11 April 2007

U.S. House Committee to Hold Subprime Hearing

9 April 2007

College Officials Owned Stock in Student Loan Lenders

6 April 2007

Japanese Gov't Lawyer Ousted for Shady Debt Collections Re-applies for License

6 April 2007

FTC Annual Do-Not-Call Report: 132 million Phone Numbers Now on List

6 April 2007

The FDCPA Paradox of Targeted Voice Messaging Technologies

30 March 2007

FTC Stops ?Reduce Debt Now? Scheme

29 March 2007

Sallie Mae Comes Under Pressure from Both Parties

27 March 2007

ECHO and Intuit Terminate Merger; ECHO to Give Up $2.3 million in Collection and Processing Profits

27 March 2007

New York City Clarifies License Requirements for Debt Buyers

27 March 2007

House Committee Probes IRS Debt Collection Program

26 March 2007

ACA Statement on the FTC's Annual Report on the FDCPA

26 March 2007