Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Indiana District Court Adopts Supreme Court's Analysis of Definition of a Debt Collector

31 October 2017

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FTC Perpetuates Real Authentication Challenge for Collectors

25 October 2017

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Verbal Authorization for Recurring Payments – Ask Yourself One Question: “Do I Feel Lucky?” (podcast)

25 October 2017

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Stellar Recovery Secures Significant Fair Debt Collections Practices Act Victory

25 October 2017

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New York Court Says No Disclosure Needed When No Interest Added to a Debt

24 October 2017

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Washington District Court Adopts Seventh Circuit Analysis Regarding Collection of Time-Barred Debts

18 October 2017

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Another 1099(c) Disclosure Case Moves Forward in New Jersey

17 October 2017

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Pennsylvania Enters into a New Era of Consumer Protection Enforcement: What Financial Services Companies Must Do Now

12 October 2017

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Debt Collector Prevails in FDCPA Case About Outdated BBB Rating

11 October 2017

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Compliance Challenges Discussed by Industry Experts in Podcast

10 October 2017

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Experts React to FDCPA Court Decision on Emailed Validation Notice

9 October 2017

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Court: Validation Notice Sent Via Email Requiring Consumer to Click a Link to Open a “Secure Package” Is Not “Sending” a Validation Notice Under FDCPA

5 October 2017

Judge Rules Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense

4 October 2017

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New York Court Rules Settlement Offer in First Letter Not a FDCPA Violation

3 October 2017

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In Connecticut, 29 Call Attempts in 24 days May Be FDCPA Violation

2 October 2017

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FDCPA Case Challenges Use of Trade Name Abbreviation

28 September 2017

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Voicemail Emerges Again With Questions of "Communication" and Meaningful Disclosure

27 September 2017

Expert Says Practice of Law Exemption is Essential to Fix FDCPA

26 September 2017

5th Cir. Holds Threat of Lawsuit to Collect Partially Time-Barred Debt Did Not Violate FDCPA

21 September 2017

This First-Party Thing is Heating Up

20 September 2017