Collection Laws and Regulations News

Collections & Recovery

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Debt Collection Activity Alone Does Not a Debt Collector Make, According to Northern District of Illinois

10 January 2018

Collection Boot Camp: The Red Flags Rule and Debt Collection (sponsored)

8 January 2018

Bringing Common Sense to Collections

4 January 2018

E.D.N.Y. Rips Into Plaintiffs’ Bar on Reverse Avila Claims

21 December 2017

FDCPA Caselaw Review for November 2017

21 December 2017

The Keys to Managing Regulatory Change

20 December 2017

Northern District of NY Agrees with Debt Collector: Pre-Judgment Interest Does Not Trigger Avila Disclosure Requirements

19 December 2017

Cover image for Convenience Fees Benchmark report with image of person looking at a laptop and holding a credit card [Image by creator insideARM from ]

Over 3/4ths of Industry No Longer Charges Convenience Fees, Study Finds

14 December 2017

Richard Cordray Makes Run for Ohio Governor Official

6 December 2017

BREAKING NEWS: Industry-Friendly Decision in VoIP Case

30 November 2017

Voice over Internet Protocol - Yesterday, Today and Back to Yesterday

30 November 2017

Dept. of ED's 21st Century Student Loan Plans Will Require CFPB Action

30 November 2017

Richardson v. LVNV Funding, LLC and the Dilemma of Unclear Out-of-Stat Requirements

28 November 2017

FDCPA Case Law Review for September and October 2017

22 November 2017

California Court Dismisses Action for Lack of Jurisdiction Pursuant to Spokeo

16 November 2017

Another Industry Win in the Battle Over Interest Disclosures in Second Circuit

14 November 2017

Illinois Court Finds Adding Collection Costs Pursuant to Underlying Contract Does Not Violate FDCPA

13 November 2017

FTC Accuses Debt Collector of Deceitful Tactics

9 November 2017

CFPB Consumer Advisory Board Addresses Debt Collection; Samet Changes the Conversation

6 November 2017

Collecting Judgment Debt May Not Always Be a Permissible Purpose for Obtaining Credit Reports

1 November 2017