Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics
 [Image by creator iQoncept from AdobeStock]

$9.25 Million TCPA Class Action Settlement by American Express Preliminarily Approved in Illinois Federal Court

11 July 2016

MD Penn. Holds Notice Explaining Tax Consequences of Debt Cancellation Could Be Misleading

11 July 2016

Small statue of lady justice [Image by creator sebra from AdobeStock]

Spokeo Challenge in Accretive Health Debt Collection Case Receives Mixed Result

7 July 2016

FCC Rules TCPA Does Not Apply to Federal Government or its Contractors

7 July 2016

Citizens Bank to Pay Over $4.5 Million to Settle TCPA Suit

6 July 2016

CFPB Issues Supervisory Highlights Report, Includes Warnings for Creditors, Debt Buyers, Collection Agencies, and Law Firms

5 July 2016

File drawer with one folder in focus, labeled "Dismissed" [Image by creator tashatuvango from AdobeStock]

Court Determines Consumer Did Not Prove Revocation of Consent in TCPA Case

5 July 2016

 [Image by creator iQoncept from AdobeStock]

Wells Fargo Will Pay $16.3 Million to End TCPA Suit

30 June 2016

Pennsylvania District Court Dismisses TCPA Lawsuit Where Plaintiff Manufactured Claims

28 June 2016

9th Cir. Holds Discovery Rule Applies in All Types of FDCPA Cases

28 June 2016

Debt Collection Rule Making Moves to SBREFA Phase

23 June 2016

Judge Slashes Consumer Attorney’s Fee Request After Accepted Offer of Judgment

23 June 2016

NJ District Court Slams Consumer Attorney for FCRA Suit Filed without “Meaningful Review or Investigation”

22 June 2016

Cost of Financial Regulation Passed along to U.S. Businesses, Study Finds

22 June 2016

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

FTC and CFPB Comment on FCC's Request for Input on TCPA Rules; A Missed Opportunity

21 June 2016

How the FCC Misinterpreted Congress’ Mandate for the TCPA Debt Collection Exemption

20 June 2016

ConServe Submits Thoughtful Response to FCC Request for Comments on TCPA Exception for Government Debts

16 June 2016

FCC Announces Anticipated Renewal Of Its Consumer Advisory Committee And Solicits Applications For Membership On The Committee

15 June 2016

Federal Judge Rules in Favor of Debt Buyer in FDCPA Entrapment Case

13 June 2016

 [Image by creator ar130405 from AdobeStock]

New Credit Bureau Reporting Requirements for Debt Collection Agencies and Debt Buyers Become Effective This Week

13 June 2016