Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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New Electronic Signature Solution Announced

18 December 2015

CFPB Fines Payday Lender $10M For Debt Collection Practices

17 December 2015

CFPB Issues Bulletin Warning About Risk of In-Person Collections

17 December 2015

Court Rejects “Human Intervention” Argument in TCPA Summary Judgment Motion

16 December 2015

TCPA in Review; 2015 Was a Year of Clarification

15 December 2015

Debt Collection Case Goes to Supreme Court

14 December 2015

Debt Buyer Loses Round Two in FDCPA Class Action Case

11 December 2015

FDCPA Lawsuit Tossed for Failure to Disclose Claim in Bankruptcy Petition

11 December 2015

FTC Staff Attorney Gives Advice to Consumers About Communicating with Debt Collectors

10 December 2015

FTC's Koegel Sends a Message to Creditors: Don't Dismiss the FDCPA

8 December 2015

CFPB Announces Settlement with Massachusetts Collection Agency

8 December 2015

Missouri AG Koster Proposes Reforms to Debt-Collection Practices

4 December 2015

Positive Ruling for Debt Collector in Allegedly Deficient Voice Message Case

3 December 2015

Ninth Circuit Court of Appeals Finds Prior Express Consent, Grants Summary Judgment to PayPal in TCPA Case

2 December 2015

Massachusetts Collection Law Firms Are Now ‘Debt Collectors’

1 December 2015

Pennsylvania Bill Would Drastically Limit Telephone Calls to Debtors

1 December 2015

Joint Petitioners File Initial Brief in Consolidated Appeal of FCC’s TCPA Order

30 November 2015

Written Procedures A Major Factor in Ruling Against Collector in FDCPA Bona Fide Error Case

30 November 2015

CFPB Issues Compliance Bulletin on Preauthorized Electronic Payments; Oral Recordings Acceptable

25 November 2015

Summary Judgment Granted for Debt Collector in TCPA Case

24 November 2015