Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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EDNY Stays TCPA Putative Class Action Pending SCOTUS Cases, Petition in D.C. Circuit
14 January 2016
Executive Changes: Maurice Wutscher Expands to Maryland, Adds Attorneys to 3 Offices
14 January 2016
Overcoming the Two Biggest Challenges Facing the Collection Industry
12 January 2016
FTC Active Again, Announcing Four Operation Debt Collection Protection Actions
8 January 2016
New Free Whitepaper Gives 10 Steps for Vendor/Service Provider Oversight
8 January 2016
Experian Launches Phone Number ID™ to Solve Debt Recovery Challenges with Advanced Batch Phone Verification
8 January 2016
FTC Adopts Procedures for Administrative Collection of Debts Owed to the FTC
7 January 2016
FTC Announces Settlement with Payday Lenders
6 January 2016
Getting to the Heart of Debt Collection Policies and Procedures
6 January 2016
Missouri Federal Court Says ‘Benign’ Language on Envelope Does Not Violate FDCPA
4 January 2016
TCPA Case Stays Related to ACA, Campbell-Ewald, and Spokeo Continue to Multiply
4 January 2016
CFPB Settles Enforcement Action with Georgia Law Firm: Continued Oversight over the Practice of Law Expected
28 December 2015
The Winding Road of Litigation Against Frederick J. Hanna Nears End With CFPB Filing Proposed Consent Order Today; Hanna and NARCA Respond
28 December 2015
2015 Year in Review – The FCC and TCPA Litigation
23 December 2015
Senators Are Wrong to Urge ED Not to Allow Collectors to Use Autodialer
23 December 2015
The Year in CFPB: What 2015 Looked Like from the Regulators' Perspective
22 December 2015
FTC and CFPB File Amicus Brief in Carmen Franklin v. Parking Revenue Recovery Services, Inc.
21 December 2015
Time Warner TCPA Litigation Stayed Pending Appeal on FCC Rulemaking
21 December 2015
2015 State Collections Regulations Year in Review
21 December 2015
When is a Message a Communication "With" a Third Party? The Debate Rages On
18 December 2015
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