Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn't Make

24 February 2015

DBA International's New York Symposium This Week Will Clarify Latest Debt Collection Regulations

24 February 2015

State Bill Would Specifically Ban Debt Collectors from Using Social Media

23 February 2015

CFPB Emphasizes Focus on Credit Reporting and Medical Debt Collection at Advisory Board Meeting

20 February 2015

NY State Dept of Financial Services Releases Debt Collection FAQ

19 February 2015

Recent Class Action Settlement Shows that FDCPA Litigation is Kind of a Game

19 February 2015

NARCA Announces Early Registration and Agenda for 2015 Spring Collection Conference in Nashville

18 February 2015

Join Compliance Peers in Chapel Hill, NC

17 February 2015

FBCS Successfully Completes ISO/IEC-27001 Compliance Assessment

17 February 2015

The FDCPA "is not a game, and its purpose is not to provide a business opportunity" says District Judge

17 February 2015

Federal Judge Issues Positive TCPA Ruling; Potential Capacity in ATDS Not Enough for Violation

13 February 2015

Ohio AG Sues Debt Collector for Impersonating Government Offices with Caller ID Spoofing

12 February 2015

FTC Names Two New Defendants in Debt Relief and Credit Repair Scam

12 February 2015

Collection Agency Seeking Circuit Court Rehearing in Pivotal FDCPA Time-Barred Debt Settlement Case

11 February 2015

Circuit Court Upholds "Sewer Service" Debt Collection Class Action

11 February 2015

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FTC Sends Annual FDCPA Enforcement Letter to CFPB Filled with Detail

10 February 2015

Payday Loan Rules from CFPB Receiving Increased Chatter; Could be Announced Soon

9 February 2015

Kaulkin Ginsberg's Top 10 Reasons for a Flurry of M&A Activity in 2015

9 February 2015

Mortgage Loan Modification Group Settles with FTC for $28 million

6 February 2015

Debt Collector Wins Dismissal of FDCPA Suit Regarding Settlement Offers and Credit Reporting

5 February 2015