Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB Orders Subprime Credit Card Company to Refund $2.7 million to Consumers

5 February 2015

FTC Publishes List of Banned Debt Collectors and Actions Against ARM Firms

4 February 2015

New York AG Warns Consumer About Scam Debt Collectors Using His Office's Name

4 February 2015

Eliminating the Collection of Time-Barred Debt: Where is the Consumer Protection?

4 February 2015

Consumer Relations Consortium Announces New Member: FMA Alliance

4 February 2015

ARM Industry Trade Groups Join Many Others in TCPA Reform Letter to FCC

3 February 2015

State Legislatures Introduced Two New Debt Collection Laws Last Week

2 February 2015

NCLC Calls for Outright Ban on the Collection of Time-Barred Debt

30 January 2015

ACLU Sues Georgia County and Collection Agency Over Debt Collection Practices

30 January 2015

CSS Releases IMPACT! HD 2.0 Portfolio Manager- Compliance Plus

30 January 2015

Is There a "Silver Bullet" for Defeating FDCPA and TCPA Claims?

29 January 2015

DBA International Hosting Live Symposium on New York State's Collection Rules & Regulations

29 January 2015

CFPB Reminds Companies to Stay Quiet on Supervisory Exams and that NDAs Don't Trump its Authority

28 January 2015

CFPB's 2014 Debt Collection Complaints by the Numbers

27 January 2015

Minnesota Bill to Define Debt Buyers as Collectors for Regulatory Purposes

26 January 2015

CFPB Announces New Additions to Senior Leadership, Including Enforcement and Examinations

26 January 2015

FDCPA Lawsuits Decline for Third Straight Year, But TCPA Suits Up 25%

23 January 2015

CFPB Hits Wells Fargo and JPMorgan Chase for Mortgage Title Kickbacks

23 January 2015

Follow-Up Study on Credit Report Accuracy Finds Disputes Continuing After Two Years

22 January 2015

FTC Sues Debt Collection Agency Over Legal Threats and Other Practices

22 January 2015