Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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FTC Using Comics to Warn Latino Community About Debt Collection Scams
21 January 2015
Compliance: The New Trump Card
21 January 2015
Banking Association Urges Further Scrutiny of CFPB's Complaints Database by Federal Inspectors
16 January 2015
Online Lenders to Pay $21 Million to Settle FTC's Largest Payday Lending Case
16 January 2015
Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA
15 January 2015
Delta Outsource Group Achieves the ARM Industries' Most Rigorous Compliance & Data Security Audit - TECH LOCK Certified
15 January 2015
A Settlement Offer on Time-Barred Debt May Violate FDCPA Says Split Sixth Circuit
14 January 2015
Plaintiff Uses TCPA to Trigger FDCPA Claim Against Collector; Federal Judge Says No
13 January 2015
insideARM Publisher Launches Compliance Professionals Forum
13 January 2015
Optio Solutions Takes a Stand on Debt Collection Compliance, Starts Best-in-Class TECH LOCK Certified and Adds HITRUST
13 January 2015
New York Legislature Making Even More Debt Collection Changes with Bills
12 January 2015
New York AG Announces Settlement with Encore Capital Over Collection Lawsuits
9 January 2015
Executive Change: Wakefield and Associates Hires Debra Ciskey as Compliance Officer
9 January 2015
Working with New York's Latest Debt Collection Regulations
8 January 2015
Colorado AG Warns Consumers About Fake Debt Collectors
8 January 2015
Registration Open for Final Installment in ARM Executive Leadership Series
8 January 2015
insideARM Announces Debt Collection Veteran Tim Bauer as President
7 January 2015
Consumers Focusing More on Dispute Notices and ID Theft in Debt Collection Complaints
6 January 2015
High Percentage of ARM Lawsuits Start Online
6 January 2015
New York City Announces $1.3 million Settlement with Debt Collection Agency
5 January 2015
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