Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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DBA International Recommendations Incorporated in New York's Final Debt Collection Rules

4 December 2014

New York Adopts New Statewide Regulations on Debt Collection

3 December 2014

insideARM Makes Significant Commitments to Compliance Education

2 December 2014

Providing Effective Compliance Oversight

2 December 2014

State AGs Urge FTC Action on Stronger Telemarketing Rules

2 December 2014

RESULV Announces New Compliance Product for ARM Payments

2 December 2014

FDCPA Ruling in Potential Class Action Takes a Step Back on Voicemails

1 December 2014

CFPB Holding Field Hearing Next Week on Medical Debt Collection

1 December 2014

Free Webinar Looks at Best Practices in Internal Audits

1 December 2014

FDCPA Suits Increase in October, But Yearly Trend Holds: FDCPA Down, TCPA Up

26 November 2014

Free Webinar: CFPB and FTC Developments in Debt Collection

26 November 2014

CFPB Reports Reveal Details About Debt Collection Regulation

25 November 2014

TCPA and FDCPA Class Action Targets New Kind of Business: Digital Rights Enforcers

24 November 2014

It Takes Two to Tango

24 November 2014

DC Circuit Court Hears Arguments in Cases Challenging CFPB Authority

21 November 2014

ACA and DBA Issue Support for Federal Action Against Rogue Collectors

21 November 2014

Collection Agency Founder Arrested by Feds and Charged in $5 million Fraud Case

20 November 2014

Owner Of Debt Relief Company Sentenced to 9 Years in Federal Prison After Guilty Plea

20 November 2014

Feds Arrest and Charge Seven in Nationwide Debt Collection Scam

19 November 2014

Fallout Growing from FDCPA Decision on Proof of Claim on Time-Barred Debt

18 November 2014