Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Judge Dismisses Third Party Disclosure FDCPA Case and Opines on Nature of the Law

17 November 2014

Nearly 60% of ARM Firms Think They May Have Been Baited Into a Violation

17 November 2014

Maine Attorney General Issues Warning on Debt Collection Scam

17 November 2014

U.S. Gov't to Test In-House Student Loan Debt Collections, Cutting Out Private ARM Firms

14 November 2014

State AG Launches Enforcement Action Against Payday Lender and Affiliated Debt Collectors

14 November 2014

DBA International Applauds New FTC Security Measure on the Sharing of Portfolio Data

14 November 2014

Feds Investigating Banks' and Debt Buyers' Treatment of Bankruptcy Accounts

13 November 2014

CFPB Proposes Strong New Federal Protections for Prepaid Financial Products

13 November 2014

FTC Details Data Security Steps for Debt Buyers and Sellers

13 November 2014

American Bar Association Condemns Debt Collector/DA Relationships and Letter Practices

12 November 2014

Financial Services Groups to Congress: Retailers Inaccurate and Misleading on Data Breaches

12 November 2014

How to Avoid FDCPA Claims of Overshadowing

11 November 2014

UK Regulator to Cap Prices on Payday Loans

11 November 2014

DBA International Announces Team Expansion

10 November 2014

Executive Change: Wendy Kukla Named Director of Training & Quality Assurance at Hollis Cobb

10 November 2014

State AG Sues Process Server Over 'Sewer Service' in Debt Collection Lawsuits

7 November 2014

Gauging the Impact of the Election on the Debt Industry

6 November 2014

CFPB Issues Consumer Advisory for Seniors Dealing with Debt Collectors

6 November 2014

FTC Settles with Debt Portfolio Broker Over Disclosures in Online Postings

5 November 2014

The 4 Must-Haves for Compliance Systems

4 November 2014