Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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CFPB Takes $37.5 Million Action Against Flagstar Bank Over Mortgage Servicing

30 September 2014

Circuit Court Sides with Debt Collector in Reversing Controversial TCPA Ruling

30 September 2014

Nationwide Credit Bureaus Launch New Training System to Support Data Furnisher Accuracy

29 September 2014

Class Action Explores Door Hangers as Collection Communications Under FDCPA

26 September 2014

'Four-Second Review' FDCPA Decision Cited in Separate Class Action Filing

25 September 2014

FTC Finishes Off Scam Debt Collection Agency with "Bags of Money" Ties

24 September 2014

CFPB and FTC Set Agenda for "Debt Collection & the Latino Community" Roundtable

24 September 2014

Envelope Window FDCPA Case Denied Rehearing by Circuit Court

23 September 2014

TCPA: Is the Scope of Consent Unlimited?

23 September 2014

ACA Submits Comments Opposing CFPB Proposal to Include Consumer Complaint Narratives in Public Database

23 September 2014

Caller ID Law Update Expands Anti-Spoofing Protections to Text Messaging

22 September 2014

SSAE-16: What Once Set You Apart Will Soon Be a Requirement

22 September 2014

Another Court Refuses to Defer to FCC's Express Consent Ruling in TCPA Case

19 September 2014

DBA International to Host Webinar on Due Diligence Process for Debt Buyers

19 September 2014

CFPB and FTC Launch Actions Against Different Payday Lenders; Debt Sales Implicated

18 September 2014

CFPB Proposes Guidelines for Non-Bank Auto Finance Regulation and Supervision

18 September 2014

CFPB Sues For-Profit College for FDCPA Violations and Predatory Loan Program

17 September 2014

New Rules for Debt Collection Suits Finalized in New York Courts

17 September 2014

Circuit Court: Collection Letter from Law Firm Demanding Payment Violates FDCPA

16 September 2014

ARM Law Firm Files Motion to Dismiss CFPB's FDCPA Enforcement Action

15 September 2014