Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
Arkansas Supreme Court: Out-of-State Debt Buyers Must be Licensed
15 September 2014
Consumer Group Calls for CFPB Oversight of Medical Debt Collection in Report
12 September 2014
Collection Agency in Visible Account Number FDCPA Case Requests Rehearing
12 September 2014
FTC Staff Provides Comment to CFPB on Mobile Financial Services
12 September 2014
The CFPB Has a Back-to-School Reading List for You
10 September 2014
Regulators Urge Caution and Full Disclosure on Time-Barred Debt Collection
10 September 2014
U.S. Rep. Proposes Sweeping Changes to FCRA, Including Furnisher Mandates
10 September 2014
CFPB Features Consumer Story on Debt Collection Dispute
10 September 2014
BofA Wins Dramatic Attorney Fee Reduction in TCPA/Debt Collection Call Class Action
9 September 2014
Mid-Year Predictions: What to Watch for in the ARM Industry
9 September 2014
Free Webinar Promises World-Class Compliance on a Budget
8 September 2014
Circuit Court Rules Dispute in Writing Not Needed to Sue Under FDCPA
5 September 2014
Resulv Launches Second Free Compliance Tool for Collection Vendors
5 September 2014
CFPB Warns Credit Card Companies on Marketing Interest Rate Promotions
4 September 2014
Consumer Group Blasts ED Student Loan Collectors in Horribly Biased Report
3 September 2014
Hudson Cook, LLP Announces Formation of Group to Address Growing Government Scrutiny of Collection Industry
3 September 2014
Executive Change: Frost-Arnett Taps W. Judd Peak as Corporate Compliance Officer
3 September 2014
Group to Study Uniform State Laws for Debt Buying and ARM Industry
2 September 2014
NARCA President Among New Members of CFPB Consumer Protection Advisory Board
29 August 2014
Circuit Court: Visible Account Number in Collection Letter is an FDCPA Violation
29 August 2014
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Skit_Banner_.max-80x80.jpg)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}