Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Happy Fourth Birthday, CFPB!
21 July 2014
Big Bank Regulators Propose New Supervision Model
18 July 2014
TCPA Victory May Expand Scope of Vicarious Liability Claims
18 July 2014
CFPB Takes Direct Aim at Policing Legal Profession
18 July 2014
Can Debt Collectors Legally Charge Interest?
17 July 2014
Compliance Experts Urge Collectors to Embrace a Holistic CMS
17 July 2014
Debt Collection Complaints and Lawsuits Fall Slightly in May 2014
17 July 2014
The Changing Face of the Collection Industry in Light of New Regulations
17 July 2014
Consumers Claiming Debt Isn't Theirs On the Rise
17 July 2014
New York Regulator Proposes Debt Collection Rules Based on Previous Comments
16 July 2014
FTC and CFPB to Host Roundtable on Debt Collection and the Latino Community
16 July 2014
Collectors Need More Modern Approach when Trusting Data to Vendors
16 July 2014
Risk Management Throughout the Vendor Relationship Lifecycle
16 July 2014
CFPB Sues Debt Collection Law Firm Over Suit Volume, FDCPA Violations
15 July 2014
Circuit Court Holds that Filing a Proof of Claim on Time-Barred Debt Violates FDCPA
14 July 2014
Ontario Systems Launches Dedicated Web Presence for Chief Compliance Officer Rozanne Andersen
10 July 2014
FCC Brief in TCPA Case Against Debt Collector Urges Narrow View on Cell Number Consent
9 July 2014
See Exactly What You Get by Participating in Best Places to Work in Collections
9 July 2014
Australian Regulators Release New Guidelines for Debt Collection Activities
9 July 2014
Circuit Decision Reinterprets "Judicial District" Under FDCPA
8 July 2014
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