Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Executive Change: Northland Group Welcomes David Cherner as Chief Compliance Officer

8 July 2014

Columbia Ultimate's 2014 Art of Success Conference Focuses on Compliance

8 July 2014

Collection Attorneys Must Conduct "Meaningful Review" of Suits Under FDCPA: Federal Judge

7 July 2014

May Dip in Debt Collection Suits and Complaints Contrasts 2014 Data

3 July 2014

Another Federal Court Grants Express Consent to Collector in TCPA Case

3 July 2014

FTC Gets Court to Shut Down Payday Loan Debt Collection Scam

2 July 2014

Split Circuit Court Rules Against Debt Collector in FDCPA Letter Case

1 July 2014

John McNamara Departs for the CFPB; Dusty Whitesell Rejoins LiveVox to Lead Marketing

1 July 2014

Court Sides with FCC on TCPA "Prior Consent" Cell Phone Case

30 June 2014

ACA International Attends Republican Attorneys General Summer Meeting

27 June 2014

Middle District of Florida Clarifies Application of FDCPA and FCCPA Statutes of Limitation

27 June 2014

Collection Settlements Are Dead: The Sequel

26 June 2014

Columbia Ultimate Partners With TLC Experts to Strengthen Compliance Capability

26 June 2014

UK's Largest Payday Lender to Pay $4.4 million Over Debt Collection Letters

25 June 2014

FTC Announces $4 million Action Against Debt Collector Over Convenience Fees

25 June 2014

Using Social Media in Debt Collection

25 June 2014

State May Have to Defend its Debt Collection Practices After Settlement

24 June 2014

LiveVox Announces the "Four Clouds", A TCPA Risk Mitigation Suite

24 June 2014

FICO Debt Manager 9.5 Helps Debt Collectors Improve Performance While Complying with Latest Regulations

24 June 2014

Former CFPB Employee: Debt Buyers in the Bureau's Crosshairs

24 June 2014