Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
CFPB Releases Report on Medical Debt Collection Impact on Consumer Credit Scores
21 May 2014
Court of Appeals Ruling Eases Standards on Proving Debt Buyer Claims
21 May 2014
Try This at Home: Maximizing Your Collector Performance
20 May 2014
FTC Gets Lifetime Debt Collection Ban and Large Fine for Agency Owners
20 May 2014
FDCPA Fix for Attorneys Gets Companion Bill in U.S. Senate
19 May 2014
State Shortens Period for Mortgage Debt Collection After Foreclosure
16 May 2014
U.S. Senate Bill Would Allow Private Collectors to Work for IRS Again
15 May 2014
Court Rulings Have Shaped Landscape for FDCPA Rulemaking
15 May 2014
Understanding the TCPA: Maximizing Consumer Outreach & Mitigating Risk
15 May 2014
DBA International Sets the Standard for Receivables Management
15 May 2014
New York Bill Would Require Statewide License for Debt Collectors/Buyers
13 May 2014
FDCPA Amendment Would Limit Lawsuit Cost Awards to Debt Collectors
13 May 2014
ACA International Attends Democratic Attorneys General Policy Forum
13 May 2014
Consumer Protection Attorney Shares CFPB Battle Stories
13 May 2014
Take insideARM.com's 1-Minute Debt Collection Topic Survey
13 May 2014
National Papers Take on Debt Collectors Over the Weekend
12 May 2014
UDAAP and Lending are the Mono-Twins of the Collection Industry
12 May 2014
Looking for 'Widespread' Abuse of Consumers in Debt Collection
9 May 2014
Don't Operate in the Dark! Part 2 of Important ARM Webinar Series Scheduled for May 20
9 May 2014
Ohio Supreme Court Fines Collection Agency $282,500
8 May 2014
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Skit_Banner_.max-80x80.jpg)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}