Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
Licensing Changes in Two States to Impact ARM Companies
6 June 2014
RevSpring Sponsors "Transformational Consumer Trends" Webinar
6 June 2014
CFPB Civil Investigative Demands Scorch Debt Collection Industry
5 June 2014
ACA Submits Amicus Brief in Debt Collector’s Statute of Limitations Case
5 June 2014
FTC Gets Another Ruling Against Payday Lender in Debt Collection/Lending Case
4 June 2014
Doing Something Practical to Beat Compliance Challenges
4 June 2014
LiveVox Presents Part II of "A Fireside Chat" With CFPB Examination Consultant, Joe Adams
3 June 2014
FTC's Recent Enforcement Action Sets New Debt Collection Standards
2 June 2014
Developing Trends in ARM Will Influence Mergers and Acquisition Activity in the Second Half of 2014
2 June 2014
Executive Change: SquareTwo Financial Names Julie Fellows Chief Compliance Officer
2 June 2014
FTC in $5.5 million Debt Collection Settlement with Auto Lender/ARM Firm
30 May 2014
FDCPA Lawsuits on Track for Third Straight Year of Declines
29 May 2014
Collectors are Watching the CFPB on Time-Barred Debt
29 May 2014
FTC Calls for Congress to Act on Consumer Data Issues, Specifically Skip Tracing
28 May 2014
WebRecon Partners with Ontario Systems, Offering Litigious Consumer Scrubs to Customers
28 May 2014
Why the CFPB's Position on Time-Barred Debt is Bad for Consumers
27 May 2014
Technology Perspective: Understanding Debt Collection Laws in Your Home State
27 May 2014
Collector Wins Arbitration and Defeats FDCPA Class Claims
23 May 2014
CFPB Details Non-Bank Supervision Activities in New Report
23 May 2014
Avoid the Three Biggest Threats Facing the Debt Industry
22 May 2014
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Skit_Banner_.max-80x80.jpg)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}