Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Exam Leads to $747 Million Enforcement Action for Bank of America
9 April 2014
More Consumers Complain About Wrongful Debt Collection Attempts in Q1
9 April 2014
Lessons Learned from Massive Debt Collection Scam Two Years On
8 April 2014
Ceannate Corp Submits Joint TCPA Comments to FCC with Student Loan Groups
8 April 2014
Unifund Earns Designations Under DBA International Debt Buyer Certification Program
8 April 2014
Debt Sellers: The Search to Meet New Requirements in Debt Sales
7 April 2014
Expert Panel: Top 10 TCPA and CFPB Trends Impacting Contact Strategies
7 April 2014
Debt Collectors Settle with FTC for $3.3 million, Permanent Ban from Collecting
4 April 2014
State AG Settles with Auto Title Lender Over Collection Practices
4 April 2014
Bank of America, CFPB May Reach $800 Million UDAAP Settlement
4 April 2014
InterSystems Honors Ontario Systems for Easing Regulatory Compliance in Collection Industry
3 April 2014
CFPB Attorney Makes Explosive Allegations at House Hearing on Agency Culture
3 April 2014
Panel of CFPB, OCC, and FTC Regulators Addresses Banker Questions
3 April 2014
Collector Prevails in FDCPA Suit Claiming Business Debt was Consumer-Related
2 April 2014
CFPB's Peggy Twohig Responds to Banks' Supervisory Exam Frustrations
2 April 2014
Executive Change: Portfolio Recovery Associates Names Chief Compliance Officer
2 April 2014
Circuit Court Rules for Consumer in TCPA Express Consent Appeal
1 April 2014
Banks Band Together and Fire Back at Policy Makers. Can the ARM Industry Follow their Lead?
1 April 2014
Debt Buyers Can Testify on Purchased Account Records: Appeals Court
31 March 2014
Service Provider Compliance Is Key - Are You Ready?
31 March 2014
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