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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Economic Forecast: Consumers May Be in Better Shape to Pay Past Obligations

14 April 2014

Phone Scammers May Presage Increase in Validation Notice Requests

14 April 2014

FDCPA Class Action to Advance; Letter Language Positioning in Question

11 April 2014

How to Maximize Collections with TCPA Compliance: Best Practices for Agencies and Creditors

11 April 2014

Over 60 ConServe Employees Participate in Blood Drive Supporting Untys and the Red Cross

11 April 2014

Payday Lenders Gaining Share of Debt Collection Complaints

10 April 2014

ARM Vets Charity Helps Single Dad Provide for His Daughters

10 April 2014

More Consumers Complain About Wrongful Debt Collection Attempts in Q1

9 April 2014

How Do You Tell Your Staff You Are Selling Your Business? The Better Question Might Be When Do You Tell Them?

9 April 2014

Consumer Delinquencies Fall in Most Debt Categories in Fourth Quarter

9 April 2014

UK ARM Firm Lowell Group Creates 60 New Jobs, Moves to Bigger Offices

9 April 2014

Kaulkin Ginsberg's Spring Research Fellows Program in Full Swing

9 April 2014

Lessons Learned from Massive Debt Collection Scam Two Years On

8 April 2014

Ceannate Corp Submits Joint TCPA Comments to FCC with Student Loan Groups

8 April 2014

Is a Debt Collection Appointment Sparking a Political Scandal?

7 April 2014

Up to 400 New Jobs Coming to Portfolio Recovery Associates UK

7 April 2014

Debt Collectors Settle with FTC for $3.3 million, Permanent Ban from Collecting

4 April 2014

United Recovery Systems Acquires Array Services Group

4 April 2014

CBE Companies Acquires Nelson, Watson & Associates

4 April 2014

State AG Settles with Auto Title Lender Over Collection Practices

4 April 2014

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