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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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InterSystems Honors Ontario Systems for Easing Regulatory Compliance in Collection Industry

3 April 2014

Collector Prevails in FDCPA Suit Claiming Business Debt was Consumer-Related

2 April 2014

Executive Change: ABC-Amega Appoints Director of Business Development

2 April 2014

Banks Band Together and Fire Back at Policy Makers. Can the ARM Industry Follow their Lead?

1 April 2014

Commercial Collection Agency RCI Asset Solutions Acquired by Tucker, Albin and Associates

31 March 2014

Integrity Solution Services Creates Alliance with Strategic Partners Network to Pursue Growth Objectives

31 March 2014

Debt Buyers Can Testify on Purchased Account Records: Appeals Court

31 March 2014

Service Provider Compliance Is Key - Are You Ready?

31 March 2014

Debt Collector Wins Appeal in Precedential Letter Language Case

27 March 2014

Multi-Stakeholder Panel Discusses Debt Collection Voicemail, Compliance Cost, and Dispute Handling

27 March 2014

Court Ruling Impact - Debt Collection Settlements Are Dead; Long Live Litigation

26 March 2014

You Can't Build Castles on Quicksand: The Data Behind the Story

26 March 2014

Account Control Technology Expands Services, Hires Michael Magarrell as VP of Strategic Accounts

26 March 2014

Executive Change: Raymond Conta Joins Debt Resolve's Board; Appointed SVP

26 March 2014

CFPB Turns Focus to Payday Loans with New Report, Cordray Speech

25 March 2014

ARM Professionals, Mark Your Calendars for May 20

25 March 2014

SKYLINK Receivables and Integrity First Telesolutions Announce Merger

25 March 2014

Debt Collection Complaints Decline in February as FDCPA Suits Rise

24 March 2014

ACA International Submits Additional Comments Regarding Its FCC Petition

24 March 2014

CFPB Issues Annual FDCPA Report to Congress with Focus on Complaints

21 March 2014

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