Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CFPB Speech to Chamber of Commerce Hints at Direction of Collection Rulemaking
20 March 2014
Utilizing Artificial Intelligence to Ensure Right Party Contact
20 March 2014
Collectors Often Win FDCPA Cases Without Going to Court
19 March 2014
Now is the Time to Bring Everyone to the Table
19 March 2014
Licensing Teleseminar: When and How to Go National
19 March 2014
Executive Change: CU Recovery Names New Business Development Representative
19 March 2014
Synergetic Communication completes Tech Lock Certification for PCI DSS
18 March 2014
Third Party Collections - You Can’t Build Castles on Quicksand
18 March 2014
Rozanne Andersen to Present at National Collections & Operational Risk Conference
18 March 2014
Appeals Decision Supports CFPB-FTC View on Out-of-Statute Debt Collection
17 March 2014
The High Cost of Regulatory Compliance
17 March 2014
ACA International’s Political Action Committee Hosts Fundraiser for GA Congressman
17 March 2014
Best Practices for Automated Collection Agent Scorecards
17 March 2014
FTC Gets Court to Shut Down Debt Collection Agency, Freeze Assets
14 March 2014
CFPB Calls For Greater Information Integrity in Debt Collection System
14 March 2014
Gov't Report Faults Oversight of ED Debt Collection Program
14 March 2014
Understanding Compliance Obligations of Calling Cell Phones in Legal Collections
13 March 2014
CLLA Announces Four New Benefit Programs for Members
13 March 2014
At a Glance: Responses to the CFPB Debt Collection Rulemaking Proposal
13 March 2014
UK's New Financial Regulator to Begin with Focus on Payday Loan Debt Collection
12 March 2014
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