Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: The CMI Group Hires Jim Lynch as Director of Collections

3 January 2014

UDAAP Crackdown Should Keep Collection Agencies Alert

3 January 2014

No Debt Collection Charges for Accretive Health in Settlement with FTC

2 January 2014

Starting the New Year off on the Right Foot

2 January 2014

New York Times Investigative Report Focuses on Student Loan Guaranty Agency

2 January 2014

Top Five New Year's Resolutions for the Debt Collection Industry

31 December 2013

Member of CBE Companies' Leadership Team Appointed to Influential DBA International Roles

30 December 2013

Executive Change: Pam Brown to Enhanced Recovery Company as VP of Business Development

30 December 2013

Could the CFPB Help Stem the Tidal Wave of TCPA Lawsuits?

20 December 2013

Fed Research Study Shows Negative Impact of Tighter State Debt Collection Laws

19 December 2013

Executive Change: Contract Callers Hires Jack Engel as Director of Sales

19 December 2013

Executive Changes: Receivables Performance Management (RPM) Expands Management Team

19 December 2013

The CFPB's Proposed Rulemaking - Takeaways from the First 1,000 Comments

19 December 2013

Encore Capital Group Launches Global Corporate Social Responsibility Program

18 December 2013

Chase Sued (Again) for Robo-Signing in Debt Collection

18 December 2013

CFPB Sues Online Payday Lender and Debt Collection Agency

17 December 2013

Desperate Vets to Receive Grants from Collection Industry This Month

17 December 2013

Court Rules in Favor of Collection Agency's "Good Faith" in TCPA Case

16 December 2013

A Silver Lining Amidst Intense Regulatory Oversight

16 December 2013

Kaulkin Ginsberg Announces the Launch of Research Fellows Program

16 December 2013