Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

CFPB and FTC Team Up on Amicus Brief in FDCPA Case

13 December 2013

CFPB Turns Focus to Arbitration Agreements in Credit Contracts

12 December 2013

Hilco Global Announces New Retail Board of Advisors

12 December 2013

Another State AG Targets Debt Buyer Over Collection Suit Affidavits

11 December 2013

Interesting Developments in the China Debt Purchase Market

11 December 2013

Phoenix Debt Collection Agency Helps Grant Holiday Wish For Two Children With Visit To Disneyworld

11 December 2013

CFPB: No "Crisis" in Debt Collection, But Problems Need Correcting

10 December 2013

All Creditors In U.S. To Be Impacted New CFPB Debt Collection Rules

10 December 2013

European ARM Firm Lindorff Hires Banks to Run IPO

10 December 2013

ARM Industry Groups Working Feverishly on Unified Response to CFPB

9 December 2013

Stellar Recovery Earns Certified Professional Receivables Company Designation

9 December 2013

Fed Reminds Banks they Are Responsible for Third-Party Service Providers

6 December 2013

Executive Change: Lowell Group Names Mathew Stonley Biz Dev Manager for Debt Purchase

6 December 2013

Asset Classes Attracting the Most Consumer Complaints

5 December 2013

Important International ARM Industry Group Re-Emerging

5 December 2013

POLL: Preparing for Compliance Costs in 2014

5 December 2013

Is your Website Privacy Policy Up to Date?

4 December 2013

RGS Financial, Inc. of Richardson, TX Gives Back in a BIG Way

4 December 2013

CFPB to Lay Off TCPA, Focus on Fair Play

3 December 2013

Commercial Debt Collection Placements Increase in Q3, But Still Down Significantly in 2013

3 December 2013