Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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ACA International Releases White Paper Analyzing CFPB Consumer Complaints
21 November 2013
Changes to the FDCPA That Will Redefine Debt Collection
20 November 2013
Outsourcing RFP Responses Yields $100 Million to Collection Agencies
20 November 2013
Judge Tosses TCPA Claims Against Collector; Sign of Progress?
19 November 2013
Young Association in Canada Gains Traction
19 November 2013
Executive Change: FAMS Announces Alan Hook as VP of Sales and Marketing
19 November 2013
Vital Solutions, Inc. Presents Updated Website
19 November 2013
Debt Buyer Gets Mixed Result in State Supreme Court Appeal Against AG
18 November 2013
"Double-Dipping" CFPB Shakes Debt Collection Complaints Landscape
18 November 2013
Number of Third Party Debt Collection Accounts Plummets, But Balances Rise
15 November 2013
Appeals Court Places Debt Collection Liabilities Under FDCPA on Creditor
14 November 2013
New Regulations in UK Will Hurt Debt Collection Success, FICO Survey Finds
14 November 2013
CFPB Director Cordray: Debt Collection Information is a Top Concern
13 November 2013
CBE Companies to Add 400 New Jobs in Iowa
13 November 2013
Advanced CMS Technology Empowers Organization to Co-Launch Related Websites
13 November 2013
Portfolio Recovery Associates Expands Its Headquarters to Accommodate Continued Business Growth
13 November 2013
How Are Debt Collectors Handling Complaints?
12 November 2013
Start the Customer Experience Collections Strategies Revolution
12 November 2013
Executive Change: Tim Webb Global Sales Director of Phillips & Cohen Associates
12 November 2013
Executive Change: Trey Lundt to RGS Financial as VP of Commercial Sales
12 November 2013
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