Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Bankruptcy FDCPA Case Dismissal Upheld on Appeal
11 November 2013
New Zealand Regulator Announces $3 million Settlement with Debt Collector
11 November 2013
Delta Management Associates Expands with New Office in Phoenix
11 November 2013
Consumer Complaint Data Shows Possible (and Preventable) UDAAP Issues
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Executive Changes: Skip Foster and Jack Clark Join Access Receivables Executive Team
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Doing the Right Thing
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Collection Industry Gears Up to Engage CFPB on Rulemaking
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Executive Change: James Fournier to Runci Group as Director of Client Services
7 November 2013
Executive Change: Steve Leckerman Joins Radius Global Solutions as a Partner and Managing Director
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CFPB Targets Bank of America Credit Card Services, Debt Complaints
7 November 2013
CFPB Releases Debt Collection Complaints Data, and Here It Is
6 November 2013
CFPB Consumer Complaint Data Gives Compliance Clues to Debt Collectors
6 November 2013
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6 November 2013
CFPB Begins Rulemaking Process for Debt Collection Industry
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Collect More Cash with Predictive Analytics
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5 November 2013
Debt Collection Tax Scammers Sentenced to Years in Federal Prison
5 November 2013
OCC Issues Bulletin to Banks on Risk Management Guidelines for Third-Party Relationships
5 November 2013
I.C. System Named Finalist for BBB Torch Award for Ethics
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LiveVox CMO Explains How Technology is Transforming Student Loan Servicing at 2013 NCHER Knowledge Symposium
5 November 2013
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