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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Debt Collection Complaints Now Being Accepted by CFPB

10 July 2013

Shermeta, Adams & Von Allmen, P.C. Celebrates 40 Year Anniversary

10 July 2013

NCO Group to Pay $3.2 million Penalty in FTC Action

9 July 2013

CFPB, TCPA, FDCPA and YOU - Why I can't Miss ACA's Annual Convention

9 July 2013

European Debt Collection Industry in Trouble: Wall Street Journal

8 July 2013

Debt Collector Convicted in Identity Theft and Tax Fraud Scheme

5 July 2013

California Passes Fair Debt Buying Practices Act

3 July 2013

Encore Capital Closes Acquisition of Cabot Credit Management; Becomes Very, Very Large

2 July 2013

SquareTwo Financial CIO William A. Weeks Named CIO of the Year 2013 By Denver Business Journal

2 July 2013

5 Stages of CFPB Readiness -- Denial, Determination, Decisiveness, Documentation and Development

2 July 2013

CFPB Holding Debt Collection Field Hearing in July

28 June 2013

Former Collection Agency Exec Pleads Guilty to Defrauding Employer

27 June 2013

CFPB Issues Guidelines for "Responsible Conduct" of Enforcement Targets

26 June 2013

Iraq Veteran’s $8,000 Account Forgiven by Debt Buyer

25 June 2013

Executive Change: Account Control Technology Hires Dave Noll as VP Quality Assurance

25 June 2013

State-Level Government Debt Collection Outsourcing Expanding

24 June 2013

ED Debt Collectors Only Bright Spot as Federal A/R Nears $1 Trillion

24 June 2013

National Recovery Agency Recognized by Pennsylvania Department of Public Welfare

24 June 2013

ACA and HFMA Team Up on Medical Debt Collection Guidelines

21 June 2013

Is Working with Debt Collectors a Better Option than Debt Relief Firms?

21 June 2013

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