Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Illinois Appellate Decision Seen as Major Victory for Debt Buyers and Collectors

20 June 2013

Account Control Technology Foundation Chairman Rides to Arctic Circle to Support Education

20 June 2013

Some Collection Agencies Already Have Practice with CFPB Complaints

19 June 2013

Array Services Group Adopts Minnesota Highway

19 June 2013

ARM Survey Reveals Major Differences in Operations Based on Company Size

18 June 2013

Collection Agencies Greystone Alliance and Turning Point Capital Announce Merger

18 June 2013

Delta Outsource Group Earns Management Certification from International Trade Association

18 June 2013

How to Analyze and Categorize Consumer Complaints - Yes this Means You!

17 June 2013

Think Your Debt Dispute Process is Solid? Three Overlooked Laws Cause Turmoil

17 June 2013

Array Services Group Announces Enhanced Website and Social Media Presence

17 June 2013

Mike Ginsberg's Take on Recent ARM Developments

14 June 2013

Medical Debt Reporting Bill Gains Support in House

13 June 2013

Medical Debt Collectors to Discuss Revenue Recovery and Patient Satisfaction at HFMA ANI Panel

13 June 2013

UK Collections and Recoveries: An Insider's View of the Top Trends Shaping the Industry

13 June 2013

Parallon to Acquire Medical Debt Collector The Outsource Group

12 June 2013

Better Business Bureau Warns of Specific Scam Debt Collector

12 June 2013

Municipal Services Bureau Expands into Wyoming

12 June 2013

European ARM Firm Lindorff Could Become Publicly Traded

11 June 2013

New Report Targets Debt Buyers' Use of Courts in New York

11 June 2013

Gamification for Collections: Four Keys to Success

11 June 2013