Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Collection Letter with Written Dispute Demand Violates FDCPA: Court

10 June 2013

Industry Veteran Rakesh Kumar Forms Global Channel Partnership

10 June 2013

ARM Data Exchange Standards Focus of FTC/CFPB Collection Roundtable

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ACA Looking for Collection Agencies to Take Survey, Help in TCPA Reform Efforts

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CFPB Panel 2: Verifying Disputed Debts Under the FDCPA/FCRA

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CFPB Panel 1: Info Available to Debt Collectors at Time of Assignment, Sale

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Heather Allen: Overview of the FTC's Debt Buyer Study

6 June 2013

John Tonetti: Flow During the Debt Cycle

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M&A in the ARM Industry Mirrors Broader Market

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Express Consent under the TCPA… Is it Safe?

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10 Steps to Close the Loop on Consumer Complaints

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Powerful Senator Calls for FDCPA Reform in Letter to CFPB

5 June 2013

Executive Change: David E. Greenberg to The Law Offices of Gary A. Bemis

5 June 2013

Stellar Recovery, Inc. Announces Completion of ISO 27001 Certification

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Multi-State Investigation Into Debt Collection Reportedly Underway

4 June 2013

Monarch Recovery Management Sends Relief to Oklahoma Tornado Victims

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Executive Change: MSB Welcomes Leah Huff as New Business Development Executive

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CFPB Expands Consumer Complaint Database; Debt Collection Up Next

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Don't Forget About the ACA's Scholarship Program for ARM Professionals

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Executive Changes: Mattia and Associates Adds Two New Key Executives

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