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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Are You Getting the Max ROI Out of Your Dialer? Probably Not

3 June 2013

Judge Upholds TCPA Class Action Status Against Medical Debt Collector

31 May 2013

Encore Capital to Acquire UK ARM Firm Cabot for $192 million

30 May 2013

Agenda and Panelists Announced for FTC/CFPB Debt Collection Roundtable

30 May 2013

Executive Change: MRS BPO Hires Julian Roldan as VP of Sales

30 May 2013

Executive Change: Stellar Recovery Announces Addition of New Chief Financial Officer

30 May 2013

Fitzgerald Equity Partners Teams With Harvest Strategy Group

30 May 2013

Federal Regulators Widening Probe on Bank Debt Collection Practices

29 May 2013

Bill Introduced to Amend FDCPA for Medical Debt Reporting

29 May 2013

Designing Collection Communications for Consumer Response

29 May 2013

MyGovWatch.com Exceeds $50B in Gov’t & Student Loan RFPs

29 May 2013

Former NCO Head Gets Back into Debt Collection

28 May 2013

Debt Buyer/Collection Bill Passes California Senate

28 May 2013

Collection Agency Urges Sensitivity for Oklahoma Tornado Victims

24 May 2013

Debt Collectors Face Six Figure Fines in New York City: Is Your Agency Next?

23 May 2013

ARMing Heroes Bestows Inaugural Award on Coast Professional for Support of Veterans

23 May 2013

Commercial Collection Professionals Can Expect Collaboration and Education at IACC's Annual Mid-Year Conference

23 May 2013

Value Healthcare Services CEO Ezra Zucker to Speak at Keystone AAHAM on July 18

21 May 2013

Payments to ED Student Loan Debt Collectors May Have Been Inaccurate

21 May 2013

DECA Financial Services, LLC Joins Fishers, IN, Chamber of Commerce

20 May 2013

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