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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Florida Federal District Court Disregards FCC’s 2008 Ruling Regarding Consent

20 May 2013

Debt Collection Bills Advance in Western States

17 May 2013

Another Large UK Debt Collection Deal: Lowell Group Acquires Interlaken Group

16 May 2013

Small Claims Courts are Not Judicial Districts Subject to Section 1692i of FDCPA

16 May 2013

UK ARM Giant Cabot Sold in Private Equity Deal

15 May 2013

Americans with an Account in Third Party Collections Hits All-Time High...Again

15 May 2013

UK Debt Collector Liquidates As Part of NCO Acquisition

14 May 2013

Executive Change: LMM Management Announces Danny Czyrny as New COO and EVP

14 May 2013

Executive Change: CU Recovery Announces Formation of Marketing Department; Hires Jane Ferro to Run

14 May 2013

Whitepaper from Ontario Systems Explains How to Dial Smarter

14 May 2013

Ontario Systems VP Rozanne Andersen to Highlight Consumer Debt Collection Practices at World Credit Congress in South Africa

13 May 2013

CFPB Returns Focus to Debt Collection: CFPB in Action

13 May 2013

Executive Change: Brown & Joseph Appoints Jessica Schneider as Comptroller

13 May 2013

Empereon-Constar Expanding Call Center Operations, Creating 350 Jobs

8 May 2013

Are Debt Collectors Missing a Chance to be "Inside" the CFPB?

7 May 2013

Executive Change: Kaye Dreifuerst Named President of Security Credit Services

7 May 2013

Could a Credit Scoring Change Benefit Debt Collectors?

6 May 2013

HOW, WHAT, WHERE, WHEN, WHO?: Process Serving and Collections

6 May 2013

Dismissed Lawsuit Against Debt Buyer Tried to Hop on Robo-Signing Bandwagon

3 May 2013

Executive Changes: F.H. Cann Adds Top Talent to Executive Team

3 May 2013

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