Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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To Sell to a Strategic, a Financial, Or an Industry buyer: That is the Question

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IAT White Paper Reveals Facts About Dialing Solutions

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ERC Announces Signing of Major Contract with One of Largest Student Loan Organizations

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Class Action Status Granted to FDCPA-TCPA Voicemail Case

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Pennsylvania Debt Collection Laws: You’ve Got a Friend in Pennsylvania

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FTC Settles with ARM Firm for $800,000 Over Convenience Fees

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CollectorTech Provides Alternative to the Traditional Call-Center White Board

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NARCA Collection Conference Focuses on Best Practices for Compliance and Performance

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Executive Change: Account Control Technology Hires Brian Shively as Operations Director

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None of the Collectors that Faced FTC Actions Last Year are Larger Market Participants

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Ireland Considers Hiring Private Debt Collection Agencies

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Executive Change: Aleah Raymond to Monarch Recovery Management, Inc. as Director of Business Development

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Executive Change: Medical Recovery Specialists Adds Talent to Management Team

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Statutes of Limitations Frustrate Debt Collectors and Consumers

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Learn from the Madness: Tips for Improving your Collections Team

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Mike Ginsberg: Remembering an ARM Industry Stalwart

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