Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Executive Change: Lowell Group Appoints Director of External Collections

25 March 2013

Ohio Debt Collection Laws: So Much to Discover

25 March 2013

Debt Collectors Gone Wild? What The Media Doesn't Know

22 March 2013

We Need a Bolder Solution to Consumer Education

22 March 2013

CFPB Releases Annual FDCPA Report to Congress After Active 2012

21 March 2013

Executive Change: Michael Gwinnell to The Affiliated Group as Director of IT

21 March 2013

Ontario Systems Presents Free Webinar: Perfect Medical Bills Are Not Paid Perfectly

21 March 2013

FTC Director Discusses Federal Regulatory Limitations of FDCPA

20 March 2013

Executive Change: Medical ARM Firm HBCS Appoints Eric Reyes as VP of Insurance Operations

20 March 2013

Investing in Customer Service and Collection Compliance Boost ROI on Client Liquidation Rates

20 March 2013

Dept. of Education Slashes Commissions for Private Debt Collection Contractors

19 March 2013

UK Tax Agency Increases Use of Private Debt Collectors

19 March 2013

How About a Partnership with Fellow CFPB Supervisees from Other Industries?

19 March 2013

FBCS Partners with Agility Recovery Services on Disaster Recovery Plan

19 March 2013

CFPB Leader Calls Debt Collector Examinations Preventive Rather than Reactive

18 March 2013

New York State Debt Collection Laws: I Love New York

18 March 2013

Executive Change: Stephan Ohlmeyer to Intrum Justitia as Director of Purchased Debt

18 March 2013

Are Recent UK ARM Acquisitions Isolated Events or Trend Setters?

15 March 2013

I.C. System Recognized for Charitable Efforts Aiding Military Veterans

15 March 2013

Debt Collector Loses FDCPA Appeal on Letter Language

14 March 2013