Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Mercantile Adjustment Bureau Acquires Collection Agency Creditors Interchange

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Van Ru Closing Florida Debt Collection Office

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Empereon-Constar Achieves Annual PCI Compliance Certification

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Executive Changes: ACSI Adds New CIO, Director of Training to Management Team

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Executive Change: Providence Dane Boosts Debt Collection Sales Team

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Would Dale Carnegie Have Been a Good Collector?

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Ballard Spahr Hosts Free Webinar Focusing on Debt Collection Larger Participant Rule

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Why Dept. of ED Collection Contract Outperforms on Taxpayer ROI

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Portfolio Recovery Looking to Hire 100 in Tennessee

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J.C. Christensen, Array Services Group, Celebrates 35 Years in Business

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FTC Finalizes Settlement with Debt Collector Over P2P Network Data Breach

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Frederick J. Hanna Opens Florida Office

26 October 2012

Executive Change: Ron Roonzani to Account Control Technology as Business Development Director

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Some Debt Collection Markets are Escaping CFPB Supervision

25 October 2012

Commercial Collection Agency Association Reports Placement Volumes for Q3

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CFPB Excludes Medical Debt Revenue from Definition of Annual Receipts

25 October 2012

CFPB Large Company Rule Clarifies Definition of Revenues for Debt Collectors

24 October 2012

The Importance of Quality in Collection Performance Management

24 October 2012