Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Account Control Technology Advancing Call Center Capabilities with Castel Communications
24 October 2012
CFPB Spells Out Debt Collection Industry Larger Market Participants
24 October 2012
Hidden Info to Help with Collection Skiptracing: Using a WhoIs Search
23 October 2012
TCPA Case Appeal Against Debt Buyer Addresses Express Consent on Cell Numbers
23 October 2012
Executive Change: Coface Collections North America Announces New Regional VP
23 October 2012
SquareTwo Financial Wins Two International Awards for Video Production
23 October 2012
UPDATE: Location Announced for CFPB Field Hearing on Debt Collection
19 October 2012
Treasury Department Hearing on Healthcare Debt Collection Rules Postponed
19 October 2012
ARM Firms Look to Self-Audits in Advance of CFPB Supervision
18 October 2012
Secrets to Defeating FDCPA Claims
18 October 2012
Where Does the ARM Industry Go After the Credit Card Bust?
17 October 2012
How Engaged is the CFPB with the ARM Industry?
17 October 2012
Asking "When Will You Pay?" Might Not Be the Best Way to Get Paid
17 October 2012
Debt Collection Law Firm Responds to Horrific Allegations in Lawsuit
16 October 2012
Executive Changes: Account Control Technology Expands With Regional Sales Executives
16 October 2012
Back by Popular Demand: FREE Sales Management Teleseminar for Owners
16 October 2012
Two Publicly Traded ARM Firms Announce Earnings Release Dates
16 October 2012
ARM Industry Pioneer Bud Reitzel Passes Away at 78
15 October 2012
Paper Runs Response from ARM Industry to Series on Collectors
15 October 2012
More than 3,000 Debt Collection Suits Dismissed Per Class Action Settlement
12 October 2012
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