Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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You've got Collection Industry Questions, We've Got Collection Industry Experts
3 October 2012
WEBINAR: Using Retail Customer Service Models to Improve Debt Collection Performance
3 October 2012
Debt Collection and Brand Reputation: Four Pillars of Success
2 October 2012
Executive Change: MRS Associates Hires New VP of Healthcare Sales
2 October 2012
American Express to Pay $112 million to Settle Debt Collection and Other Charges
2 October 2012
Resource Management Services Announces Two-day Class for Frontline Collection Managers
2 October 2012
Getting Ready for 2013 - Asset Class Diversification
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Best Places to Work in Collections Winners for 2012
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European ARM Firm Lindorff Acquires Debt Collection Subsidiary of ABN AMRO
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Penncro Associates Recognized as Local Employer of Excellence 2012
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Overseas Scam Currently Targeting Commercial Collection Agencies
28 September 2012
Optio Solutions and CrossCheck Employees Donate to Relay For Life
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ARM in the Credit Card Sector: A New Opportunity Unfolding
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FTC and State AG Team Up on Rental Spying Debt Collection Case
27 September 2012
Executive Change: RGS Financial Welcomes Jeff McCown, National Account Executive
27 September 2012
Reliant Capital Solutions, LLC Achieves Tech Lock Certified Status
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Everything You Need to Know About TCPA Compliance
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Mike Ginsberg's Blog: The Current State of ARM
26 September 2012
ARM Firm Credit Consulting Services Selected as One of Local Best Places to Work
26 September 2012
Performant Financial Announces Agreement with Grant Thornton to Offer Improper Payment Solutions for Governments
26 September 2012
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