Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ACA Responds to Negative Student Loan Debt Collection Article

25 September 2012

The Affiliated Group Announces Launch of New Corporate Brand Identity and Web Platform

25 September 2012

Excuse or Explanation? How to Get Your Money!

25 September 2012

UK ARM Firms See Record Debt Assigned in Second Quarter

24 September 2012

NARCA Hosting 2012 Fall Collection Conference in Baltimore

24 September 2012

SoundBite's Video Recap from Debt Connection Symposium 2012

21 September 2012

State AG Goes After Adult Website Debt Collector

21 September 2012

Executive Change: Don Christiano Promoted to SVP, Operations for Empereon Marketing

21 September 2012

ARM Industry Meeting Congress Today on FDCPA, TCPA, CFPB

20 September 2012

Veterans' Drive at 7% of Goal as 900,000 VA Claims Await Processing

20 September 2012

Promoted to Collection Manager...What Now?

19 September 2012

FTC to Hold Summit on "Robocalls"; They Might Need Some Help

19 September 2012

ARM Firm Monarch Recovery Announces Charity Program Monarch Cares

19 September 2012

Executive Change: Mary Jo Lambert-Terry Joins Gatestone as VP

19 September 2012

ACA Submits Amicus Brief to Supreme Court in Important Debt Collection Case

18 September 2012

Mike Ginsberg's Blog: The History of the ARM Industry

18 September 2012

NARCA Announces 2012 Financial Literacy Scholarship Winners

18 September 2012

Whitepaper and Webinar Will Look at TCPA Compliance and Technology for Debt Collection

18 September 2012

Collection Agency Team Members Spend Summer Raising Money For Many Charities

18 September 2012

Debt Collectors Prevail in Recent FDCPA Cases

18 September 2012