Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Bill Bartmann, Christian Science Columnist, Ponders Unironically Why Collection Agencies Are the Worst
17 August 2012
FTC, DOJ, CFPB Dogpile on Collection Agencies
17 August 2012
Executive Change: Convergent Hires Customer Contact Management Veteran as VP of Sales
17 August 2012
Executive Change: Karena Holt to Student Loan Collection Agency
17 August 2012
State Laws Prohibit Popular Debt Collection Tactics
16 August 2012
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An Open Letter to Rogue Debt Collectors and Bad Employees
16 August 2012
Executive Change: Jim Mahoney Joins Unifund as Managing Director of Recovery Decision Solutions
16 August 2012
Collection Agency Phillips & Cohen Ranked Among the Best Places to Work in Delaware
16 August 2012
6 Ways to Get the Right Kind of Attention for Your Collection Agency
15 August 2012
The Challenges of TCPA Compliance for Collection Agencies
15 August 2012
Debt Settlement and Collection Agencies: Complementary or At Odds?
15 August 2012
Blogger Wonders Why People Think Collection Agencies Are Sketchy (Tries to Answer)
15 August 2012
Rogue Debt Collectors: What's to be Done?
14 August 2012
Is a Good Debt Collector 'Born With It’ or Taught?
14 August 2012
Two Become One: Dantom + PSC Info Group = Revspring, a Revenue Accelerator
14 August 2012
My Shocking First Month as a Debt Collector
14 August 2012
Tonetti: CFPB Supervision to Create 'Level Playing Field' for Credit Market Participants
13 August 2012
Hollywood Video Debt Collection Again Subject of Attorney General Scrutiny
13 August 2012
Credit Card Debt Collection: The Next Financial Bubble?
13 August 2012
ARM Firm Performant Scales Back IPO; Shares Rise in Trading
10 August 2012
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