Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CFPB Begins Naming Names in Complaints Against Credit Card Issuers
19 June 2012
The Complaints Issue: Revisiting Consumer Debt Collection Complaints
18 June 2012
Complaints About Debt Collectors Going After Wrong Debt Top List in January
18 June 2012
Integrity First Telesolutions Announces Grand Opening of Toronto Call Center
18 June 2012
Ohio City's Contract with Debt Collection Agency Working Well
15 June 2012
Tell Us How You Resolve Accounts: Collectors, Lawyers, or Not at All
14 June 2012
European ARM Firm Intrum Justitia Expands Long-term Borrowing Capacity
14 June 2012
Nice Guy Debt Collection Highlighted in Financial Times
14 June 2012
FMA Alliance Proves Commitment to Compliance, Consistency and Clients with PPMS Certification
14 June 2012
Kaplan Group Launches Explanatory Video Series on B2B Collections
13 June 2012
FDCPA Violation Claims Supported Only by Material Disputes
12 June 2012
How a Sunday Afternoon Phone Call Saved a Collection Agency's National Reputation
7 June 2012
Student Loan Collections: The Big Issue Wrap-Up
7 June 2012
Student Loan Collections: The Big Issue Wrap-Up
7 June 2012
West Virginia AG Announces Settlements with Five Debt Collection Agencies
6 June 2012
State Opinion Deems Sending Collection Letters as the Practice of Law
6 June 2012
California Needs $7.5 billion in Court-Ordered Debt to be Collected
5 June 2012
LiquidEdge to Host Free Webinar on Out-of-Stat Accounts
5 June 2012
July Summit Will Develop Process Serving Standards for Collection Industry
5 June 2012
ARM Company Leases State of the Art Call Center Facility in South Dakota
5 June 2012
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