Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Advisory Board Approves Voluntary Process Serving Standards for Discussion and Amendment at the Upcoming Standards Summit
26 June 2012
Executive Change: SquareTwo Financial Names Judy Messenbrink Chief Compliance Officer
26 June 2012
Grimley Financial Named One of South Jersey’s Fastest Growing Companies
26 June 2012
State Banking Commissioner Urges Citizens to be Aware of Phantom Debt Collector Scam
25 June 2012
Executive Change: Ron Bernstein to Harvest Strategy Group as VP of Attorney Network
25 June 2012
Treasury Proposes Strict Limits on Nonprofit Hospital Debt Collection
25 June 2012
Executive Change: Eric Gapinski Named Director of Collections at The Affiliated Group
22 June 2012
Debt Settlement Rises in ARM Industry as Operations Become Automated
21 June 2012
Empereon Marketing Announces Co-Branding with Affiliate Constar Financial Services: Empereon-Constar
21 June 2012
Welcome to ARM Insights, NCO Group’s Official Blog
21 June 2012
FTC Data: Most Collection Agencies Receive Only One Complaint per Month
20 June 2012
Collection Agency Complaints Report: FTC Debt Collection Complaints Compendium - Q1 2012
20 June 2012
ARM Industry Helps Wounded Vet "Come Home Just a Little Bit More"
20 June 2012
Ontario Systems Announces 2012 User Conference Planned for August 6-8
20 June 2012
Using Dormant Judgments to Drive Revenue
20 June 2012
Didn't You Call Me About a Credit Card Debt Yesterday?
20 June 2012
Better For Whom? Debt Collection & the Better Business Bureau
19 June 2012
Debt Collectors Donate Food to Local Children's Charity
19 June 2012
ED Debt Collection Contractor ConServe Announces Call Center Expansion
19 June 2012
Collection Agency Delta Outsource Group Announces Expansion and Rebranding
19 June 2012
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