Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Delaware Governor Markell and Cabinet Secretary Levin Visit Phillips & Cohen Associates

17 July 2012

Laws Unfairly Treat Debt Collectors Differently on Credit Card Payments

17 July 2012

Collection Industry Process Serving Standards Now in Commenting Phase

16 July 2012

State Dismisses Debt Collection Cases Per Settlement

13 July 2012

Franken's New Bill a Revival of 2010 FDCPA Proposal

12 July 2012

Executive Change: Jeff Falk Promoted to CIO at Estate Information Services

12 July 2012

The Benefits of Participating in Best Places to Work in Collections 2012

11 July 2012

Agreeing on Standards for Collection Process Serving Can be Tricky

11 July 2012

Phillips & Cohen Associates Announces New Office in Quebec

11 July 2012

Municipalities in New Jersey Begin Using Private Debt Collectors

10 July 2012

Executive Change: Don Taylor Named President of Automated Collection Services

10 July 2012

Tactical Lead Development Sales Teleseminar Planned by Paul Morrow

10 July 2012

State AG Oversells $1.7 million Debt Collection Settlement

5 July 2012

Executive Changes: Harvest Strategy Group Announces Promotion of Co-Presidents to Co-CEOs

5 July 2012

Ontario Webinar Will Explain How to Eat the Competition for Lunch

3 July 2012

ED Subcontractor CAI Receives FISMA Certification

3 July 2012

Whitepaper: Ontario Systems Shows You How to Eat Your Competition for Lunch

2 July 2012

GFKL Group Acquires European Telecom Collector

2 July 2012

The One Simple Secret to Better PR for Collection Agencies

28 June 2012

Access Receivables Wins two Stevie Awards in 2012 American Business Awards Competition

27 June 2012