Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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European ARM Firm Intrum Justitia Reports Earnings Decline in Q1

26 April 2012

Array Receives Worksite Innovation Award from American Heart Association

26 April 2012

Mike Ginsberg: Fixing The U.S. Postal Service Will Have Dramatic Effect on ARM Companies

26 April 2012

JJL Process Successfully Completes SSAE 16; First for a Process Serving Company

25 April 2012

Debt Collection CFO to Take Tax Holiday in Federal Prison

24 April 2012

Process Serving Standards Summit Announces Agenda, Distinguished Advisory Board

24 April 2012

Executive Change: Former Dept. of ED Collections Group Washington Director to CAI

24 April 2012

Debtors Prisons: Still Not Returning, No Matter How Hard Yahoo News Tries

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Debt Collectors & Facebook: a Social Media Cautionary Tale

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MyGovWatch.com Tweets RFP Winners

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NCO Group in Partnership to Hire Persons with Disabilities in the Philippines

23 April 2012

Illinois "Debtors Prison" Bill in Senate Committee Hearing Next Week

20 April 2012

West Virginia Attorney General Sues Seven Collection Agencies

18 April 2012

Executive Changes: Intrum Justitia Strengthens its Group Management

18 April 2012

New Tax Year Brings Changes to Health Care A/R

17 April 2012

Mike Ginsberg's Musings: Developing Trends for ARM Professionals

17 April 2012

Moody's Upgrades Expert Global Solutions (formerly NCO Group)

17 April 2012

ARM Firm Gila Practices What it Preaches on Financial Fitness

16 April 2012

Executive Change: Paul Abbott to Metropolitan Credit Adjusters as VP Business Development

16 April 2012

Implementation of Increased Security and Data Control Policies by Debt Settlement Companies Would Result in Greater Adoption by ARM Companies

16 April 2012