Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Collection Agency Expanding Office, Hiring 250 People
13 April 2012
International Debt Buying: Big Deals Announced in Brazil and the UK
13 April 2012
iQor Formally Names Norm Merritt President and CEO
13 April 2012
Vital Solutions Successfully Completes SSAE 16 Examination
13 April 2012
ACA & DBA Respond to New York Times Unnuanced Piece on Collection Industry
12 April 2012
FDCPA Lawsuits Gain Steam in Second Half of March
12 April 2012
Who Will Win Most Fraudulent State?
12 April 2012
“Emailing Consumers” Presentation at NHCA Spring Conference
12 April 2012
Ex-ARM Business Owner to Serve Time in Federal Prison
11 April 2012
Executive Change: Delta Outsource Group Hires New VP Biz Dev and Client Support Manager
11 April 2012
Bartmann Debt Collection Bill Put Aside in Oklahoma
11 April 2012
New Study Finds Consumers Prefer Text Messaging; FDCPA Still Doesn't
10 April 2012
The Media Get it Wrong: When Debt Collection Isn't Debt Collection
10 April 2012
CFPB Focuses on Mortgage Servicers With Proposed New Regulations
10 April 2012
NCO Group Files Annual Report with 2011 Financial Results
9 April 2012
Wisconsin Owed -- But Doesn't Expect to Entirely Collect -- $1 Billion in Delinquent Taxes
9 April 2012
FHA Makes Home Loans Difficult for Consumers in Collections
6 April 2012
Portfolio Recovery Associates to Expand Public Communications
6 April 2012
insideARM on Forbes: Small Biz Advice from a $2B CEO
6 April 2012
EXCLUSIVE: NCO & APAC Merge Under EGS; CEO Talks to insideARM.com
4 April 2012
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