Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Contesting Credit Card Debt Lawsuits: Bad Idea Jeans from Reuters

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Court Processes Complicate Consumer/Collector Relationships

4 April 2012

NCO Completes Merger, Introduces World to Expert Global Solutions, Inc.

3 April 2012

Frat Brothers Fight Debt Collection Action & for Their Right to Party

3 April 2012

Debt Consolidation Company Sued by Vermont for Over $2 Million

3 April 2012

NYT Attempts to Answer Why People Hate Banks

3 April 2012

Where Does the Responsibility Fall When the Creditor's at Fault?

3 April 2012

Collection Agencies Can Continue Collecting Traffic Fines in Louisiana

3 April 2012

FDCPA Used to Protect Collection Agencies in Oregon

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The Changing Face of the ARM Industry

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How Our Brains Make Us Debtors

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Debt Buying Contracts, Bank of America Now Focus of Magazine Reporting

30 March 2012

Bill Bartmann, Rogue Blogger

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Castel Communications Increases LTD Financial Services' Customer Satisfaction through Voice Analysis Solution

29 March 2012

CFPB Report to Congress Only Tells Part of the Story on Debt Collection Complaints: ACA International

29 March 2012

Technology Solutions Alone Won't Help Grow Your ARM Business

29 March 2012

Arkansas Supreme Court Dismisses AG's Case Against Collection Law Firm

28 March 2012

NCO Group Announces Early Results for the Tender Offers and Consent Solicitations

28 March 2012

Executive Change: Laura Jensen to Absolute Resolutions Corp. as Dir of Business Dev

28 March 2012

California Association of Collectors Awards $6K in Academic Scholarships

28 March 2012